How to add a Secondary License Admin for VMware

As the number of virtualization admins increases, one of the ongoing issues is how to make sure the correct people can see the correct licenses. When virtualization was young, often a single admin handle all the keys for a company, but those times have past so now many of my clients want to know how to add a second or third person to their license portal. Possible one for just your View licenses so the Help Desk Manager sees those keys but not the vSphere licenses, while your application developers need your vFabric keys but not the View keys. After walking through customers a few times I thought it would be easier to do one of my standard screenshot blogs to show how to add a second license admin. First a few terms you need to know:

  • PLA = Primary License Administrator, each contract only has one PLA. Remember you are just renewing Support and Subscription, your licenses are perpetual.
  • SLA = Secondary License Administrator, this can have multiples and is assigned by contract
  • SA = Support Administrator, this person cannot manipulate licenses but can file support claims for the contract specified. Continue reading “How to add a Secondary License Admin for VMware”

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